Privacy policy

Privacy Policy for holidayl.com
Last updated: [October 30, 2025]

Welcome to Holidayl. This Privacy Policy describes how holidayl.com (the "Site" or "we") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from holidayl.com or otherwise communicate with us.

This policy is incorporated into and subject to our Terms of Service. By using our Services, you agree to the collection and use of your information as described here.

1. Information We Collect

To provide and improve our services, we collect several types of personal information:

Identifiers and Contact Information: When you make a purchase or attempt to make a purchase through the Site, we collect your name, billing address, shipping address, email address, and phone number.

Commercial Information: We collect records of products you view, add to your wishlist, place in your cart, or purchase, as well as your order history.

Financial Information: Payment information, such as your credit/debit card number, is collected directly by our payment processors. We ourselves do not store full payment card details.

Technical and Device Information: We automatically collect information about your interaction with the Site, including your IP address, browser type, and operating system. This collection may involve the use of "Cookies" (see Section 5).

Communications: Any information you provide when you contact us for customer support or with inquiries.

2. How We Use Your Information

We use the information we collect for the following purposes:

Fulfilling Your Orders: To process your payments, arrange for shipping, and handle returns or exchanges for the apparel you purchase.

Customer Communication: To communicate with you about your order, respond to your inquiries, and send you information about our products and services. We will only send you marketing communications with your explicit consent, which you can withdraw at any time.

Service Improvement: To analyze how customers use the Site, troubleshoot problems, and improve our overall service and product offerings.

Security and Fraud Prevention: To screen orders for potential risk or fraud.

3. Sharing Your Information

We share your personal information with third parties to help us use it, as described above:

Service Providers: We use Shopify to power our online store. Your data is stored through Shopify’s data storage and databases. We also share information with other service providers, such as shipping carriers (e.g., FedEx, DHL) and payment processors.

Compliance with Laws: We may disclose your information if required by law or in response to a valid legal request.

4. Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our apparel to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

For direct payment gateways, Shopify stores your credit card data in an encrypted manner. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored as long as is necessary to complete your transaction.

5. Cookies

We use Cookies to maintain the contents of your shopping cart, recognize your browser, and remember your preferences and items you are interested in. The cookies we use include:

_session_id, _shopify_visit, _shopify_uniq, cart, _secure_session_id.

You can choose to disable cookies through your browser settings, but please note that some features of the Site may not function properly as a result.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. If you would like to exercise these rights, please contact us using the information below.

7. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page, and the "Last updated" date will be revised. We encourage you to review our policy regularly.

9. Contact Us

If you have any questions, wish to exercise your rights, or need more information about our privacy practices, please contact us by email at [service@holidayl.com] or by mail at:
[BarasaJonathan, 100彌敦道, Flat A, 12/F, Beautiful Building, 100 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, 尖沙咀, 九龙 香港特别行政区]